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Isabella Villani
- Aug 13, 2018
- 1 min
Customer Journey Mapping Champions

Isabella Villani
- Jul 11, 2018
- 1 min
Call Control Techniques: The Overall Picture

Isabella Villani
- May 30, 2018
- 1 min
Customer Journey Mapping Training

Isabella Villani
- May 2, 2017
- 2 min
Education: The Great CX And EX Secret!

Isabella Villani
- Feb 28, 2017
- 2 min
The new "flighty customer"

Isabella Villani
- Nov 29, 2016
- 2 min
Drivers for Customer Expectations

Isabella Villani
- Jul 29, 2016
- 2 min
Voice of Customer Program

Isabella Villani
- Jul 29, 2016
- 1 min
Digital Strategy and Implementation

Isabella Villani
- Jun 24, 2016
- 2 min
Customer Journey Mapping
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